SHIPPING AND RETURNS
SHIPPING POLICY
We offer flat rate shipping up to $98.99 CAD before tax.
And Free shipping at/or after $99.00 CAD before tax.
Shipping service& cost
Canada Post Expedited: $14.95 across Canada, if lesser, you will get refunded the difference. (Currently we offer this option ONLY via PayPal transactions, sorry for the inconvenience it might cause)
Local buyers may pick-up order and get shipping refunded. Please contact us first.
Transit times are not guaranteed as we use a third party for shipping (Canada Post).
Please note that should the shipping address be incorrect and the package returned to us, we will offer a option to the buyer:
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Reship the package at the customers expense.
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(Please note we cannot ship to a different name than the original order)
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Since all sales are final, we do not offer refunds!
RETURN & EXCHANGE POLICY
Since all products sold on this website are consumables, all sales are final and cannot be returned for any reason.
Should a mistake be made with your order (wrong flavor or mg), please contact us via the contact form/ or chat and we will rectify the error.
ABSOLUTELY NO REFUNDS FOR UNDERAGE PURCHASES SINCE ALL SALES ARE FINAL!!
We consider a returned order shipped with age verification an underage sale unless the customer can prove without a doubt he is over 19 years old!
UNDERAGE PURCHASES
Please note that we use Canada Post's Proof of Age (19+) option on every single package. There are no exceptions to this rule!
Should a package be returned due to failure to have a valid signature, it will NOT be refunded since all sales are final!
To make this very clear: IF YOU ARE UNDERAGE, YOU WILL NOT RECEIVE YOUR ORDER AND WILL NOT BE REFUNDED OR BE ABLE TO PERFORM A CHARGEBACK! Our payment processor is aware of this and will side with us! ALL chargebacks initiated by underage purchases were successfully contested!